Privacy Policy

Last updated: April 12, 2026

1. Introduction

FutureCustomers.io ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Information You Provide

• Contact information — name, email address, company name, and website URL when you interact with our chatbot or sign up for services.
• Customer lists — hashed email addresses or other identifiers you upload for lookalike modeling. Raw emails are hashed client-side before transmission; we never receive raw PII for this purpose.

Information Collected Automatically

• Device & browser data — IP address, browser type, operating system, referring URLs, and device identifiers.
• Usage data — pages visited, time on site, click patterns, and interactions with the chatbot.
• Cookies & similar technologies — see Section 5 below.

Third-Party Data

We process commercially available intent data, publicly available business information, and data from licensed third-party providers to identify in-market buyers and build audience segments.

3. How We Use Your Information

• Provide, maintain, and improve our services.
• Deliver buyer-intent leads, website visitor identification, and lookalike audience reports.
• Communicate with you about your account, updates, and promotional offers (with opt-out available).
• Analyze usage patterns to improve our platform and user experience.
• Comply with legal obligations and enforce our Terms of Service.

4. How We Share Your Information

We do not sell your personal information. We may share data with:

• Service providers — hosting, analytics, email delivery, and data processing partners who act on our behalf.
• Legal compliance — when required by law, subpoena, or to protect our rights and safety.
• Business transfers — in connection with a merger, acquisition, or sale of assets.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and consent choices.
• Understand how visitors interact with our site.
• Measure the effectiveness of our marketing efforts.

You can control cookies through your browser settings. Disabling cookies may limit some features of the Service. For more details, see our cookie consent banner on first visit.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Data Security

We implement industry-standard security measures — including encryption, access controls, and regular audits — to protect your data. However, no method of transmission over the Internet is 100% secure.

8. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing activities.
• Withdraw consent at any time (without affecting prior lawful processing).
• Request data portability.
• Opt out of marketing communications.

To exercise these rights, contact us via the information in Section 11.

9. Children's Privacy

Our Service is not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated "Last updated" date. Continued use of the Service constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out via LinkedIn.